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Byron Medical Privacy Policy


Byron Medical ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ( and use our services, including the distribution of dental products to dentists and other oral health specialists/professionals in Australia and New Zealand.

Information We Collect


Personal Information

We may collect personal information that you provide directly to us when you:

  • Register on our website

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form

  • Contact us for support or with inquiries


This information may include:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information

Non-Personal Information

We may also collect non-personal information automatically as you navigate through our website. This information may include:

  • Your IP address

  • Browser type and version

  • Time zone setting

  • Browser plug-in types and versions

  • Operating system and platform

  • Information about your visit, including the URL clickstream to, through, and from our website (including date and time)

  • Products you viewed or searched for

  • Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and to deliver the type of content and product offerings in which you are most interested-

  • To improve our website and services

  • To respond to your customer service requests and support needs

  • To process your transactions quickly and efficiently

  • To send periodic emails regarding your order or other products and services

  • To follow up with you after correspondence (live chat, email, or phone inquiries)

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

  • Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.


Your Rights and Choices

Opting Out of Email Marketing

You can unsubscribe from our marketing emails at any time by following the instructions included in the email. You can also contact us directly to opt out of marketing communications.


Accessing and Updating Your Information

You have the right to access the personal information we hold about you and to request that we correct or delete it. If you wish to exercise these rights, please contact us using the details provided below.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Byron Medical Pty Ltd
Phone: (Aus) 0491 074 124 | (NZ) 028 8514 1588
6 Marshall Ln Kenmore QLD 4069


By using our site, you consent to our website’s privacy policy. This policy may be updated periodically, and we will notify you of any changes by updating the Privacy Policy page on our website.

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